The SaaS approach also for Customer Relationship Management
The Software as a Service approach is proving to be one of the most interesting methods for the utilization of Enterprise applications in a simple and cost-effective manner. Today, CRM, ERP, and Document Management are developed following the SaaS model on Cloud platforms.
Thanks to Cloud Computing, the data from applications are processed, stored, and made available remotely and in a distributed manner. The SaaS approach eliminates hardware costs and reduces management and support costs. The online CRM or Customer Relationship Management ensures maximum data security, scalability, elasticity, and ease of migration, in addition to enabling teleworking.